This Privacy Policy covers:

1. Personal information collected through our website and platform
2. Business and financial data processed for working capital analysis
3. Communications between you and valmorinthesuq
4. Technical data collected through cookies and similar technologies
5. Information shared with third-party service providers

When you register for our services or contact us, we collect:

1. Name, email address, and phone number for account creation and communication
2. Job title and company information to understand your business context
3. Billing address and payment information for subscription management
4. Professional credentials and industry experience for service customization
5. Communication preferences and language settings

For our working capital analysis services, we may collect:

We automatically collect certain technical information when you use our platform:

1. IP address, browser type, and device information for security and optimization
2. Usage patterns, page views, and feature utilization for service improvement
3. Login timestamps and session duration for security monitoring
4. Error logs and performance data for technical troubleshooting
5. Geographic location data for compliance and localization purposes

We use your information primarily to:

1. Perform comprehensive working capital analysis based on your financial data
2. Generate customized reports and recommendations for your business
3. Provide forecasting and trend analysis to support decision-making
4. Maintain secure access to your account and historical analysis data
5. Deliver technical support and platform assistance when needed

Your contact information enables us to:

1. Send important updates about our services, features, and platform changes
2. Respond to your inquiries, support requests, and feedback
3. Provide educational content about working capital management
4. Notify you of maintenance schedules or service disruptions
5. Share relevant industry insights and best practices (with your consent)

We may share limited information with trusted service providers who assist in:

1. Cloud hosting and data storage services (with encryption and security agreements)
2. Payment processing for subscription billing (limited to necessary transaction data)
3. Customer support platforms for ticket management and communication
4. Analytics services for platform performance monitoring (anonymized data only)
5. Security services for fraud detection and platform protection

All service providers are contractually required to maintain the confidentiality and security of your information and may not use it for any other purpose.

We may disclose your information when required by law or to protect our rights:

1. In response to valid legal process, court orders, or regulatory requests
2. To comply with applicable Australian privacy laws and financial regulations
3. To investigate suspected fraud, security breaches, or policy violations
4. To protect the safety and rights of valmorinthesuq, our users, or the public
5. In connection with a business transfer, merger, or acquisition (with continued privacy protection)

Our security infrastructure includes:

1. End-to-end encryption for all data transmission using TLS 1.3 protocols
2. Advanced encryption standards (AES-256) for data storage and databases
3. Multi-factor authentication requirements for all user accounts
4. Regular security audits and penetration testing by independent firms
5. Automated monitoring systems for unusual access patterns or potential threats
6. Secure backup systems with geographical distribution for data recovery

We maintain strict access controls through:

1. Role-based access permissions limiting employee data access to job requirements
2. Background checks and security training for all personnel handling sensitive data
3. Regular access reviews and immediate revocation upon employment changes
4. Secure development practices and code review processes
5. Physical security measures for our data centers and office facilities

You have the right to:

1. Access and review all personal information we hold about you
2. Request corrections to inaccurate or incomplete personal data
3. Download your data in a portable format for transfer to other services
4. Restrict processing of your information for specific purposes
5. Object to certain types of data processing based on legitimate interests
6. Request deletion of your account and associated data (subject to legal requirements)

To exercise any of these rights:

1. Log into your account settings to update personal information and preferences
2. Contact our privacy team at info@valmorinthesuq.com for data requests or questions
3. Call us at +61410512176 during business hours for immediate assistance
4. Submit a written request to our office at 8 Crescendo Pl, Crestmead QLD 4132, Australia
5. Use our online privacy request form (available in your account dashboard)

We will respond to your requests within 30 days and may require identity verification for security purposes.

You can control communications from valmorinthesuq by:

1. Updating your email preferences in your account settings
2. Unsubscribing from marketing emails using the links provided in messages
3. Choosing specific types of updates you wish to receive
4. Setting notification preferences for platform updates and alerts

Note that even if you opt out of marketing communications, we may still send important service-related messages about your account or our platform.

Different types of information are retained for varying periods:

1. Account information: Retained while your account is active plus 2 years after closure
2. Financial analysis data: Retained for 5 years to support historical reporting and trend analysis
3. Communication records: Retained for 3 years for customer service and legal purposes
4. Technical logs: Retained for 12 months for security and performance monitoring
5. Billing information: Retained for 7 years as required by Australian tax and accounting laws

When retention periods expire or you request deletion, we:

1. Remove data from active systems and user-accessible platforms
2. Securely delete information from backup systems within 90 days
3. Destroy physical records using certified destruction services
4. Maintain deletion logs for compliance verification
5. Notify relevant service providers to delete shared data

When transferring data internationally, we implement:

1. Standard contractual clauses approved by relevant data protection authorities
2. Adequacy assessments of destination countries' privacy laws
3. Additional security measures for sensitive financial information
4. Regular audits of international service providers' security practices
5. Clear data processing agreements specifying protection requirements

1. Essential cookies: Required for platform functionality, login sessions, and security features
2. Performance cookies: Help us understand how users interact with our platform to improve services
3. Preference cookies: Remember your settings and customization choices
4. Security cookies: Detect and prevent fraudulent activity and unauthorized access attempts

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

When we make changes to this policy, we will:

1. Update the "Last Updated" date at the top of this policy
2. Notify active users via email for significant changes
3. Display prominent notices on our platform for material updates
4. Provide a summary of key changes in our communications
5. Maintain previous versions of this policy for reference

Your continued use of our services after policy changes indicates acceptance of the updated terms.